d'studio only accepts returns for in-stock items. All custom-made items, special orders or items returned without all original packaging are non-returnable.
Returns are accepted within 7 days of receipt of order. All returns must be approved in advance by d'studio. To be eligible for a return, your item must be unused and in the same condition that you received it with a copy of the receipt. We have the right to deny credit if the merchandise return does not meet our return policy requirement. Shipping costs are non-refundable, and all costs for return shipment are the responsibility of the customer. Exchanges will incur additional shipping charges.
Returns will not be accepted after 7 days from receipt of order at your shipping address.
To return your product, you should ship your product to:
392 Broadway, Floor 2
New York NY 10013, United States